Underwriting Operations Analyst

Underwriting Operations Analyst

Overview
An opportunity to join a Lloyd’s market Operations team, supporting underwriting governance, regulatory reporting, data quality and management information (MI) processes. The role combines data analysis, operational controls and stakeholder engagement, helping to ensure accurate reporting, robust underwriting controls and continuous process improvement across the business.

Key Responsibilities

• Produce and enhance underwriting MI and reporting dashboards, delivering insights to senior stakeholders and internal committees.
• Maintain underwriting data quality through validation, reconciliation and quality assurance activities.
• Investigate data discrepancies, identify root causes and implement corrective actions with relevant teams.
• Support the production and submission of Lloyd’s and regulatory returns, ensuring accuracy and timely delivery.
• Monitor and maintain underwriting control frameworks, including authority and premium control oversight.
• Prepare analysis and reporting for governance committees and senior management.
• Identify opportunities to improve operational efficiency through process enhancements and automation initiatives.
• Support change projects, including documenting requirements and implementing new processes and controls.
• Collaborate with underwriting, actuarial, finance, compliance, claims, delegated authority and technology teams on business initiatives.

Requirements

• Experience working within a Lloyd’s syndicate or London Market insurance environment.
• Strong analytical and problem-solving skills with a high level of attention to detail.
• Advanced Excel skills.
• Experience with Power BI, SQL or other data visualisation and reporting tools.
• Strong stakeholder management and communication skills.
• Ability to interpret data and translate findings into meaningful business insights.

Ideal Profile

• Data-driven with a strong focus on governance, controls and reporting accuracy.
• Comfortable working across multiple business functions and senior stakeholder groups.
• Proactive and process-improvement focused.
• Strong team player with the ability to manage competing priorities in a fast-paced insurance environment.