Experimentation Manager
Role type
Permanent
Location
London (Hybrid)
About Zuno
Zuno is the cutting-edge technology platform powering the success of home heating and cooling experts, BOXT. Zuno is scaling for significant growth by continually developing its proprietary tech stack to empower both our installers and the homeowners of brands such as E.ON Next and BOXT.
Our platform manages the end-to-end installation process for a complete range of modern home energy solutions—from high-efficiency boilers and air conditioning to heat pumps, solar panels, battery storage, and EV chargers. No matter what we are installing, our ethos remains the same: we use technology to make buying, installing and maintaining products an efficient, stress-free, seamless experience for our users.
Every year millions of people come to our site to get a fixed-price quote. We’ve installed over 200,000 products so far, while establishing a network of more than 15,000 professionally accredited installers.
Our revolutionary platform is market-leading. And we’ve got the supporters to shout about it. We’re backed by Brookfield and work in partnership with some of the world’s most famous household names.
The role
We are looking for an Experimentation Manager to drive our experimentation programme and to ensure that our product teams are using data in their day-to-day decision making for building products. You will work closely with all of our squads to empower them to run their own experimentation tests within their domain, work closely with senior stakeholders to ensure our testing programme aligns to the wider business context and work closely with the data team to build tooling and analysis for our squads. You should have a passion for technology and thrive in a fast-paced environment where they will be held accountable to ambitious goals.
Key responsibilities
Experimentation
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Ownership of experimentation process and lifecycle
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Empower teams to run their own experimentation within their teams, acting as an expert advisor (dip in and out of specific teams as needed)
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Work closely with leadership and ops stakeholders to discuss new ideas, agree on experiments, identify experiment goals together and review results to agree next steps (including regular trips to Leeds)
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Co-ordinate overall experimentation testing across the teams, ensuring we are aligned to OKRs and that we are balancing tests across the product stack and not stepping on each other’s toes
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Work closely with a nominated individual from the data team to prepare post-analysis and insight packs, synthesising data from all required sources (PH, Adobe, Looker, DB etc)
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Introducing consistent frameworks for test design, prioritisation, and analysis
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Building a culture of test-and-learn, ensuring insights are shared and scaled
Tooling & Analysis
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Work closely with product managers to identify gaps in data tooling (aligning to OKRs and future business strategy / goals)
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Work closely with data team to implement additional requirements in tooling across the data stack
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Work with data team to build and maintain product tracking infrastructure that integrates with the company’s data warehouse (e.g., BigQuery)
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Ensure that Posthog is adopted as a tool across the platform team
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Support product and design teams on data analysis requirements across Adobe, Posthog, Looker, SQL etc
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Ensure product teams have a clear understanding of the most important metrics for their domain
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Proactively find problems and opportunities in the data across the product stack
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Work with Head of UX to synthesise qual insights with quant insights
Who we are looking for
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You are always looking for the quickest path to an MVP and champion rapidly testing and learning across multiple iterations of tests
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You have a ‘can do’ attitude and are someone who likes to get things done
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You have demonstrable experience in delivering a best-in-class experimentation programme
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You are a confident, clear communicator (both verbal and written) who can create the right narrative to share your ideas at every level in the organisation
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You have an understanding of how technology companies operate, including the core principles of scrum and agile product development
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You have an analytical mind and are comfortable working with data
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You have a good attention to detail and are able to balance user and business needs
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You feel comfortable operating in a fast-paced environment where you will be held accountable to ambitious goals
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You are passionate about creating strong relationships within your team and thrive off creating a safe environment where others can feel motivated and connected to our goals
