Business Analyst

Rate: £500/day (Outside IR35)
Location: London , 2 days per week in the office
Contract Length: 6 Months

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Key Responsibilities:

• Work closely with stakeholders across Operations, Technology, Product, Risk, and Compliance to capture, analyse, and document clear business requirements.
• Translate business challenges into well-defined technical specifications that enable effective development and delivery.
• Support the full change lifecycle, from discovery and requirements definition through to testing, implementation, and post-go-live validation.
• Map, refine, and optimise business processes to enhance efficiency, reduce manual activity, and support scalable growth.
• Use data and analytics to support informed decision-making, prioritisation, and performance tracking.
• Produce high-quality documentation including user stories, process flows, functional specifications, and test scenarios.
• Facilitate workshops and cross-functional sessions to ensure alignment and shared understanding across teams.
• Identify opportunities for automation, digitisation, and continuous improvement within the bank’s operational and client-facing processes.
• Ensure all change initiatives align with regulatory standards and operational governance.

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Skills and Experience Required:

• Strong background as a Business Analyst within digital, operational, banking, fintech, or financial services environments.
• Proven ability to turn complex or ambiguous challenges into structured, actionable requirements.
• Proficient in process mapping, requirements gathering, and stakeholder engagement across business and technology teams.
• Experience working with Agile delivery frameworks and tools such as Jira, Confluence, or Notion.
• Comfortable working with data (Excel, SQL, Power BI, Tableau) to support analysis and recommendations.
• Technically confident, with knowledge of APIs, integrations, and data flow across systems.
• Highly organised with the ability to manage multiple initiatives simultaneously.
• Excellent communication skills, with the ability to influence and build trust across teams.
• Curious, forward-thinking, and interested in how automation and AI can reshape banking operations and client experience.

Desirable:

• Experience in regulated banking, fintech, or financial institutions.
• Familiarity with core banking platforms such as Mambu or similar cloud-based systems.
• Understanding of payments, lending, or savings products.
• Relevant Business Analysis certifications (BCS, CBAP, IIBA) or related qualifications.