Workplace Automation & Identity Specialist
Our client is a leading banking organisation focused on optimising and automating internal technology processes to improve efficiency across user lifecycle management, endpoint provisioning, and access control. In this hands-on role, you’ll help deliver scalable automation improvements that make day-to-day workplace technology operations run more smoothly and reliably—driving measurable outcomes for both users and internal teams.
Role Overview:
The Workplace Automation & Identity Specialist role supports the organisation by automating and streamlining key identity and workplace lifecycle activities, ensuring provisioning, access control, and endpoint setup are efficient, consistent, and secure.
Key Skills & Experience:
• Experience delivering automation initiatives across workplace or IT operations
• Background working with automation or orchestration tools
• In-depth knowledge of Microsoft Azure and cloud-based environments
• Proven ability integrating systems via APIs
• Hands-on experience with SCIM provisioning and Single Sign-On (SSO) implementations
• Solid understanding of identity and access lifecycle management
• Expertise streamlining Joiner, Mover and Leaver (JML) processes
• Experience with endpoint provisioning and standard build processes
• Track record of automating software deployment and patching workflows
• Ability to assess existing processes quickly and implement scalable improvements
Key Responsibilities:
• Optimise and automate internal technology processes across user lifecycle management, endpoint provisioning, and access control
• Improve efficiency of joiner, mover, and leaver (JML) processes through scalable automation
• Support endpoint provisioning and standard build workflows
• Automate software deployment and patching workflows
• Integrate systems using APIs to enable smoother identity and access processes
• Implement and support SCIM provisioning and SSO solutions to streamline identity management
• Assess existing processes and implement effective automation improvements
Requirements:
• Demonstrated experience delivering automation initiatives across workplace or IT operations
• Strong background working with automation or orchestration tools
• In-depth knowledge of Microsoft Azure and cloud-based environments
• Proven experience integrating systems via APIs
• Hands-on experience with SCIM provisioning and SSO implementations
• Solid understanding of identity and access lifecycle management
• Experience streamlining Joiner, Mover and Leaver (JML) processes
• Hands-on experience with endpoint provisioning and standard build processes
• Ability to assess existing processes quickly and implement effective, scalable improvements
Nice to Have (Optional):
• Previous experience in banking, financial services, or regulated industries
• Familiarity with ITSM platforms such as ServiceNow or Jira Service Management
• Familiarity with identity platforms such as Okta
• Experience working with Infrastructure as Code or configuration management tools
If you have strong automation experience across identity and workplace technologies, we’d like to hear from you—apply now.
