Total Mobile Consultant

Total Mobile Consultant

We are looking for an experienced Solution Design Lead to support a major Totalmobile implementation. Working closely with operational teams, stakeholders and suppliers, you will lead the design of future-state processes, ensuring the solution delivers practical and measurable improvements across repairs and property services.

Key Experience

• Proven experience delivering Totalmobile (or similar field service/workforce management) implementations.
• Strong process design experience across repairs, maintenance, scheduling and mobile workforce operations.
• Ability to challenge supplier proposals and translate solution decisions into business outcomes.
• Excellent stakeholder management across operational, programme and IT teams.
• Experience running design governance, managing decisions, risks and dependencies.

Desirable

• Housing sector experience, including repairs, asset management and compliance.
• Experience supporting multi-site operational teams.
• Understanding of business case, cost-benefit and delivery trade-offs.
• Knowledge of data governance, GDPR and information security.

Additional Information

• Business-focused solution design role supporting the full implementation lifecycle.
• Involvement across design, build, testing, deployment and transition to BAU.
• Not a technical architecture position.
• Flexibility to support key project milestones when required.