We are seeking an experienced Civica Cx Configuration Specialist for a short-term assignment within the technology sector. This role will focus on enhancing and tailoring the Civica Cx system to align with business requirements, delivering operational efficiency and optimised user experience. You will work closely with technical teams and key stakeholders to ensure seamless configuration and integration of the Civica Cx platform.
This is a hybrid working engagement, with the flexibility to work remotely combined with occasional on-site meetings as required. The role is offered on a contract basis for an initial duration of 3 months and is considered Outside IR35, making it suitable for independent contractors. The position offers an excellent opportunity to contribute to a high-impact project, while maintaining autonomy over your working arrangements.
To be considered for this role, you must have proven experience configuring Civica Cx modules, with a strong understanding of its housing management capabilities. You should have hands-on experience in system configuration, module customisation, workflow design within the Civica Cx environment. A solid grasp of housing processes and terminology is essential, ensuring that configuration aligns with operational and compliance needs.
Key responsibilities include reviewing existing system configurations, identifying areas for enhancement, implementing system changes, testing configured functionality, and delivering user support and documentation. You will be expected to work in an agile manner, contribute to technical discussions, and deliver outputs within tight deadlines. Familiarity with XML, SQL queries, and integration processes will be advantageous, enabling alignment with other digital systems and data sources.
Excellent communication skills are essential, as you will be required to translate technical specifications into user-friendly configurations and provide training and support to users where necessary. The ideal candidate will be methodical, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
This is a unique opportunity to apply your Civica Cx expertise in a role that offers flexibility, autonomy, and meaningful impact. If you are available for an immediate start and looking to play a key role in driving digital transformation in housing services, we encourage you to apply.