Business Readiness Analyst / Lead (Housing Management System Transformation) — Contract (Outside IR35)
Help shape how a major social housing organisation works day-to-day by making sure teams are truly ready to adopt a new Housing Management System. This is a high-impact role at the heart of a large transformation programme. This is perfect for someone who enjoys bringing clarity, structure, and momentum to complex change.
Overview
We are looking for an individual to support the delivery of a phased implementation of a new Housing Management System. As the Business Readiness Analyst / Lead, you’ll work closely with programme, change, and people teams to assess impacts, engage stakeholders, and create the plans and assurance needed for a successful go-live.
- Contract length: 12 months
- IR35: Outside IR35
- Location: Hybrid (West Midlands)
- Start: ASAP
- Day rate: Dependent on experience
Key Responsibilities
- Lead and coordinate business readiness activity across impacted teams.
- Run business readiness assessments and change impact assessments.
- Translate programme changes into clear operational impacts and required actions.
- Build and maintain a Business Readiness Plan to keep delivery on track.
- Engage stakeholders across operational and support functions to drive buy-in and adoption.
- Identify readiness risks, agree mitigations, and track actions through to completion.
- Define training, communications, equipment, and support needs for rollout.
- Set readiness measures and provide assurance reporting to programme leadership.
- Support go-live planning and readiness sign-off for each implementation phase.
Must-Have Experience
- Proven experience in business readiness, business change, or organisational change within transformation programmes.
- Strong stakeholder engagement and influencing skills (including senior stakeholders).
- Experience delivering readiness and business impact assessments.
- Confident leading a workstream with minimal supervision.
- Excellent communication, facilitation, and relationship-building skills.
- Experience working in complex operational and/or regulated environments, ideally social housing.
Nice-to-Have
- Social housing experience.
- Housing management / repairs / asset management / customer services transformation exposure.
- Enterprise system or digital transformation programme experience.
- Benefits realisation experience.
If you’re ready to lead readiness across a major transformation programme, apply now to be considered.
