2nd Line, infrastructure Support

Salary
£48,000 - £48,355
Location
Enfield, , United Kingdom
Type
Permanent
Workplace
Hybrid
Published
Jul 7, 2025
Ref
162063
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Experienced 2nd Line Infrastructure Support (Hybrid – Enfield)
📍 Location: Enfield (3 days on-site after probation)
💼 Sector: Non-Profit Organisation (NPO)
💰 Salary: Up to £48,300 per annum


Are you passionate about IT support and looking to make a real difference in the community?

Gravitas is supporting a well-established not-for-profit organisation, based in Enfield, where they are looking for an experienced 2nd Line Infrastructure Support engineer to join a team where your skills will help power meaningful change.

🔧 About the Role
As a 2nd Line Infrastructure Support professional, you’ll play a key role in maintaining and improving  IT systems, supporting users, and ensuring smooth day-to-day operations.

This role will suit someone who has come from a smaller organisation, who is an ambitious self-starter, and is looking for a place to truly shine.

What We’re Looking For
  • Solid experience in 2nd line infrastructure support
  • Experience in Microsoft / VMware Server installation, Windows deployment, configuration, and upgrading of server/client software and related products
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and teamwork abilities
  • A proactive and customer-focused mindset
  • You must have your own transportation, with a valid UK driving licence  

🌟 What We’re Offering
  • Up to £48,300 salary
  • 25 days holiday plus bank holidays (pro rata)
  • Health care cashback scheme
  • Employee assistance programme (including free counselling and legal advice)
  • Supportive and friendly working environment
  • Generous pension scheme
  • Flexible working hours and days

If you have the drive, passion, and are looking for a role you can step up to make your own, please apply to learn more.
 

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