Technical Analyst

Technical Analyst - Bus Digital & Tech

We are currently supporting an existing transport client who are looking to bring on interim Technical Business Analysts to support an ongoing franchising programme. 

Essential Skills:

• Proven experience working as a Technical Business Analyst or Technical Analyst within complex technology programmes.
• Strong experience in requirements elicitation, analysis, documentation and management.
• Demonstrable ability to translate business requirements into functional, technical and non-functional requirements. 
• Experience developing High-Level Requirements (HLRs), user stories, acceptance criteria and technical specifications
• Experience managing requirements and delivery artefacts using Azure DevOps, including Epics, Features, User Stories and backlog management. 
• Strong understanding of systems integration, APIs, interfaces, interoperability and data exchange requirements.
• Experience supporting testing activities, including UAT, SIT, end-to-end testing, defect triage and operational readiness.
• Knowledge of Agile delivery methodologies, including sprint planning, backlog refinement and prioritisation.

Desirable Skills:

• Experience within transport, bus franchising or public sector
• Knowledge of customer experience, CRM, contact centre, case management, complaints management, workforce planning, asset management, facilities management, property management or operational performance management platforms.
• Experience defining requirements for data, reporting, analytics, business intelligence, data integration, data warehousing and information management solutions. 
• Experience working with operational technology, IoT, fleet management, transport technology or connected-device ecosystems. 

Role Details:

• Outside IR35
• Start - ASAP
• 6 Months with potential to extend 
• Day rate - Circa £450
• Remote