About the job
Role Overview
We organise around customer-facing team - small, multidisciplinary teams that solve real problems and deliver measurable outcomes.
Each Team Lead owns a defined but evolving area of our technical offering, combining:
- technical capability
- and customer / market application
You are accountable for:
- Delivering projects for customers
- building and leading a high-performing team
- growing your domain through opportunity identification and expansion
- shaping repeatable, commercially valuable approaches
These domains are not fixed. They evolve as we:
- apply existing technologies in new contexts
- expand into new markets
- develop new capabilities
>>> You own outcomes within a domain - and how that domain grows over time
What you’ll do: -
1. LEAD CUSTOMER DELIVERY
- Own delivery of projects end-to-end (scope, plan, execution, outcomes)
- Work directly with customers to define problems and shape solutions
- Lead proposals, estimates, and delivery planning
- Manage risks, dependencies, and commercial performance
- Make pragmatic trade-offs between speed, cost, and scalability
>>> Accountable for delivering value, not just completing work
2. MANAGE AND DEVELOP A MULTIDISCIPLINARY TEAM
- Line manage a team of up to ~7 people across disciplines
- Run 1:1s, support development, and manage performance
- Build a high-trust, high-performance team environment
- Balance delivery, development, and utilisation
>>> You build teams that deliver and improve over time
3. DRIVE GROWTH WITHIN YOUR DOMAIN
- Identify and develop opportunities within customer engagements
- Expand successful work across client organisations
- (e.g. additional sites, teams, or use cases)
- Act as a clear point of contact for Business Development within your domain
- Contribute to proposals and commercial development
- Contribute to improving delivery efficiency over time
>>> You turn delivery into sustained growth
4. OWN PRODUCT THINKING WITHIN YOUR DOMAIN
- Take responsibility for a defined but evolving area of our technical offering
- Combine technical capability with real-world application to create value
- Identify where delivery work can become repeatable, scalable approaches
- Shape these into reusable plays, methods, and assets
- Assess commercial viability - not just technical interest
- Collaborate with other teams where capabilities overlap or extend
- (e.g. shared technologies or new market applications)
>>> You own product thinking within your domain — grounded in delivery
>>> This is asset-backed consulting, not standalone software products
>>> Domains evolve through delivery, collaboration, and opportunity
5. WORK WITH TECHNICAL LEADERSHIP
- Partner with Chief Engineers on solution architecture
- Work with Technical Community Leads on standards, skills, and capability
- Ensure delivery aligns with best practice and evolving capability
>>> You orchestrate technical excellence - you don’t carry it alone
How We Work
- Fast iteration and real-world testing over perfect plans
- Pragmatic decisions over heavy process
- High-trust, high-autonomy teams
- Continuous improvement in how we deliver
>>> We favour speed, learning, and decentralised decision-making over rigid ownership boundaries
AI Mindset
- AI is part of how we deliver - not a separate activity.
- You actively use AI tools in your day-to-day work
- You look for ways AI can improve delivery and customer outcomes
- You are curious about how AI changes how work is done
>>> If you are not actively engaging with AI, this role is unlikely to be a fit
What We’re Looking For
- Strong experience leading customer-facing technical projects
- Degree in a relevant discipline, i.e. Computer Science, Software Engineering, or a related technical discipline, or qualified by equivalent industry experience
- Experience of working within a consultancy environment is beneficial
- Comfortable working across disciplines (engineering, data, software)
- Experience managing and developing people
- Strong communication - able to simplify complexity
- Commercial awareness and pragmatic decision-making
- Ability to identify and shape opportunities with customers
Why This Role
- Lead real, high-impact work with real customers
- Own and grow a meaningful domain within the business
- Combine delivery, leadership, and product thinking
- Help shape how we scale AI-enabled consulting
This Role May Not Be for You If
- You prefer narrow, clearly defined roles
- You want to focus only on delivery or only on people
- You are uncomfortable with ambiguity and fast iteration
- You are not interested in AI as part of how work gets done
Role Shape
Typically:
- 50–60% delivery leadership
- 20–30% people leadership
- 10–20% domain growth and product thinking
Employee Benefits
- 25 days holiday (pro-rated for part time employees)
- Pension (4% employee, 5% employer)
- Life insurance x 4 of salary
- Healthcare (after 6 month probation)
- Income Protection (after 6 month probation)
- Employee Assistance Scheme
- Up to 10% discretionary annual bonus (based on individual/company performance)
