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SERVICE CHARGE OFFICER
FLEXIBLE AGILE WORKING
3 - 4 DAYS WORK FROM HOME
LONDON
£40,500
PLUS, EXCELLENT BENEFITS
Gravitas Group are partnered exclusively with a leading UK Housing Association. Our client are looking to hire Service Charge Specialists to join the team and report into the Service Charge Lead.
As a Service Charge Specialist, you will be responsible for Building working relationships with Managing Agents, Service Charge budgeting and reconciliation and resident support.
RESPONSIBILITIES:
FLEXIBLE AGILE WORKING
3 - 4 DAYS WORK FROM HOME
LONDON
£40,500
PLUS, EXCELLENT BENEFITS
Gravitas Group are partnered exclusively with a leading UK Housing Association. Our client are looking to hire Service Charge Specialists to join the team and report into the Service Charge Lead.
As a Service Charge Specialist, you will be responsible for Building working relationships with Managing Agents, Service Charge budgeting and reconciliation and resident support.
RESPONSIBILITIES:
- Build and maintain effective working relationships with Managing Agents, ensuring that service charge expenditure is reasonable and that statutory compliance requirements are met.
- Set up, monitor, and reconcile accurate and complete service charge budgets and accounts for schemes managed by external agents.
- Help residents understand the relationships between the Housing Association and managing agents, providing clarity on service charges and service delivery.
- Check compliance with legal agreements, leases, and management agreements.
- Challenge unreasonable charges and ensure that services being charged for are provided.
- Work closely with internal stakeholders such as Neighbourhoods, Finance, and Legal teams to support service charge activities, budget forecasting.
- Analyse service charge budgets, actual costs, and identify variances.
- Minimum of 12 months’ experience of Rents & Service Charge experience in a Local Authority or Social Housing environment
- Understanding relevant legislations including section 20.
- Proficient to Advance Excel Skills
- Working towards an Accounting qualification - AAT, ACCA, ACA, CIMA, CIPFA is desirable.
- Flexible working 3 - 4 days’ work from home
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days.
- Lifestyle benefits
- Employee Assistance Programme
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