Revenue Operations Specialist

Revenue Operations Specialist – Billing  
 
Job Title:  Revenue Operations Specialist – Billing 
Department:  Revenue Operations 
Location:  London, UK 
 
Overview 
As a Revenue Operations Specialist, you’ll be at the heart of driving operational excellence across the revenue lifecycle—from quote to cash. This role goes beyond billing, placing you at the intersection of Sales, Finance, Services, and Support to ensure commercial accuracy, system efficiency, and scalable processes. You’ll manage invoicing and accounts receivable with precision while proactively streamlining workflows, optimizing data across platforms, and building reporting tools that power informed decisions. Your contributions will ensure clean handoffs between teams, uphold data governance standards, and continually evolve revenue operations through automation and collaboration. 
 
Key Responsibilities 
Invoicing & AR Management 

• Own the end-to-end billing cycle across multiple currencies and geographies. 
• Create, review, and distribute invoices with accuracy and timeliness. 
• Manage payment processing, collections and credit memos. 
• Ensure revenue recognition aligns with UK and US compliance standards. 

Cross-Functional Collaboration 

• Partner with Sales on custom pricing and payment terms. 
• Synchronize with Services on invoicing requirements. 
• Work with Support on the license management process. 
• Coordinate with Finance on complex invoices and support month-end close. 

Sales Process Enablement 

• Collaborate closely with Sales teams to ensure accuracy in deal structuring and alignment with revenue policies. 
• Validate commercial terms and billing details across customer contracts to avoid downstream invoicing issues. 
• Support the end-to-end quote-to-cash process by optimizing system workflows and removing bottlenecks. 

Data Integrity & Governance 

• Own the management of customer master data, ensuring consistency across CRM, ERP, and billing platforms. 
• Monitor key sales and revenue metrics, identifying discrepancies and working with cross-functional teams to correct them. 
• Conduct regular audits of sales and revenue data to maintain high standards of accuracy and compliance. 

 
Process Optimization & Efficiency 

• Identify and implement automation opportunities to streamline sales-to-billing handoffs and reduce manual errors. 
• Document and refine operational processes to improve turnaround times, scalability, and transparency. 
• Build and maintain dashboards and tools that empower stakeholders with real-time visibility into revenue performance. 

Tech & Process Optimization 

• Maintain and enhance workflows in Xero, HubSpot, and other platforms 
• Implement automation to eliminate inefficiencies 
• Design dashboards and track billing KPIs 
• Administer systems and ensure data integrity across tools 

 
About You 
Skills & Tools 

• HubSpot and Xero proficiency 
• Confident with Excel for billing analytics 
• Experience with tools like FlowRev, AgiCap, and Airtable is a major plus 
• Strong grasp of integration tools and CRM/ERP workflows 

Experience 

• 2–3 years in billing or revenue operations in a tech setting 
• Exposure to US market invoicing and compliance highly beneficial 
• Demonstrated ability to work cross-functionally in a fast-moving team 

Mindset 

• Proactive and process-driven with a flair for automation 
• Excellent communication and customer-centric approach 
• Problem-solver with a keen eye for operational efficiency 

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