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Location: Birmingham or Manchester, United Kingdom
Salary: £100,000 per annum
Overview
This role leads a wealth planning function, providing oversight, coaching and technical guidance to advisers and planners delivering holistic, client-centred advice. You will supervise complex planning activity, ensure regulatory and quality standards are met, and support the delivery of exceptional client outcomes across pensions, investments and protection.
Key Responsibilities
- Supervise and mentor wealth planners/advisers, providing leadership, performance management and development support.
- Oversee suitability and quality of advice, including file reviews, coaching, and remediation where required.
- Provide subject matter expertise across the pensions product suite, including retirement planning, tax considerations and decumulation strategies.
- Support the design and continuous improvement of advice processes, controls and governance frameworks.
- Partner with stakeholders to manage risk, ensure regulatory compliance, and maintain robust MI and reporting.
- Handle escalations, complex cases and client complaints with a fair, timely and professional approach.
- Drive a strong conduct culture, ensuring Consumer Duty outcomes and Treating Customers Fairly principles are embedded.
Requirements
- Level 4 qualified (DipFA, CII DipPFS, or equivalent), with demonstrable experience covering the Pensions product suite.
- Proven experience in a leadership capacity within wealth management, supervising advisers/planners and influencing high performance.
- Strong technical knowledge of UK retail advice regulations, suitability standards, and governance expectations.
- Experience conducting file reviews, providing structured feedback, and improving adviser competence.
- Ability to interpret complex client needs and ensure advice is appropriate, compliant and well documented.
- Excellent communication skills, with confidence engaging senior stakeholders and coaching others.
- Strong organisational skills, attention to detail, and ability to manage multiple priorities.
Desirable
- Chartered status or progress towards Chartered Financial Planner.
- Experience within a regulated advisory/wealth planning supervision or assurance function.
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