Leasehold Officer

Salary
£32,000 - £35,000
Location
London, United Kingdom
Type
Permanent
Workplace
Hybrid
Published
Jan 15, 2026
Ref
167683
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LEASEHOLD OFFICER
FLEXIBLE AGILE WORKING
3 - 4 DAYS WORK FROM HOME
LONDON
£35,900  
PLUS, EXCELLENT BENEFITS

Gravitas Group are partnered with a leading UK Housing Association. They’re looking to grow their Service Charge team and hire a Leasehold Officer.

As a Leasehold Officer, you’ll take ownership of the entire Section 20 consultation process, from issuing notices and logging follow-ups to responding to observations within legislative timeframes. You’ll assist in all consultations and ensure all documentation is accurate and compliant.

RESPONSIBILITIES:
  • Experience in Section 20 consultation processes, compliance, and service charge administration
  • A detail-oriented professional who thrives in a fast-paced environment.
  • Strong stakeholder engagement skills and a commitment to accuracy
  • issuing invoices for works carried out under Section 20 within the required 18-month timeframe.
  • Build and maintain effective working relationships with the wider Service Charge team.
  • Check compliance with legal agreements, leases, and management agreements.
  • Challenge unreasonable charges and ensure that services being charged for are provided.
  • Work closely with internal stakeholders such as Neighbourhoods, Finance, and Legal teams to support service charge activities.
DESIRED EXPERIENCE
  • Experience in working in a Leasehold / Service Charge environment.
  • A detail-oriented professional who thrives in a fast-paced environment.
  • Strong stakeholder engagement skills and a commitment to accuracy
  • Excel skills, V-look up & Pivot tables
  • MS Word, Mail Merge
  • Dynamics 365
FOR THIS YOU WILL RECEIVE A SALARY OF UP TO £35,900 BASE, PLUS EXCELLENT BENEFITS WHICH INCLUDE
  • Flexible working 3 - 4 days’ work from home
  • Excellent pension plan (up to 6% double contribution)
  • 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
  • Westfield Health Cash Plan
  • Non-contributory life assurance
  • Up to 21 hours volunteering paid days.
  • Lifestyle benefits
  • Employee Assistance Programme

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