Senior Product Designer

Senior Product Designer

Intro Paragraph
The Senior Product Designer role exists to deliver AI-native product experiences that help nonprofits access support, find funding, and complete complex workflows with less effort. The focus is on turning unfamiliar processes into clear, approachable journeys across verification, opportunity discovery, and grant applications.

Role Overview
This role spans end-to-end product design, moving from customer conversations through prototypes to shipped experiences. Success is measured by whether users reach a useful outcome with less effort, supported by thoughtful use of automation, questions, and human review. The role requires designing AI interactions that make suggestions, uncertainty, source information, and user control understandable. You will work closely with engineers to deliver polished, high-quality execution.

Key Skills & Experience

• Design AI-native product experiences that guide users towards the next action.
• Translate complex, unfamiliar processes into clear and approachable user journeys.
• Apply strong product judgement across interaction design and visual design.
• Use customer conversations to inform prototypes and shipped product decisions.
• Build convincing prototypes using AI tools and code to test real interactions.
• Design AI interactions that communicate uncertainty, sources, and user control clearly.
• Collaborate closely with engineers to deliver detailed, polished execution.
• Own ambiguous opportunities from early idea through launch, learning from usage.
• Design with empathy for resource-constrained users with varying technical confidence.

Key Responsibilities

• Shape the product experience for nonprofit verification, opportunity discovery, and grant application workflows.
• Prototype and test interactions rapidly using AI tools and code to explore ideas.
• Define when to automate, when to ask a question, and when a user needs to review or decide.
• Improve outcomes by reducing user effort and increasing clarity across key journeys.
• Partner with engineering to ship high-quality experiences with strong attention to detail.

Requirements

• Work in a hybrid setup based in London, United Kingdom.
• Deliver within a permanent role structure.

If you have the relevant skills and experience, please apply with an updated CV.

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