Student Systems Implementation Consultant | Up to £80k | Remote
We are currently partnering with an IT vendor who is looking to double their headcounts in the next 2 years and currently looking for implementation consultants that can do configurations and do end-to-end delivery of student management system. If you are someone with strong understanding of the full student life cycle and have worked through student record systems implementation in consultancy or in a university setting before, I'd love to hear from you.
This is an exciting opportunity to join an organisation whose success depends on upskilling you and would provide you with tailored career framework so that you are able to progress up/ across and be autonomous in your position.
Essential Skills:
- Strong understanding of the student lifecycle and experience delivering end-to-end implementation projects to Universities in the UK
- Expertise with HESA Data Futures reporting requirements OR Student finance(SLC) OR Academic progression
- Excellent communication and stakeholder management skills
- Customer-centric, you're a customer advocate and know what it takes to deliver a compelling customer experience
About the Role
Role: Implementation Consultant ( All levels)
Employment Type: Permanent
Location: Remote
Salary: £65,000 - £80,000 - negotiable
Benefits: Annual leave allowance + Pension + one-week additional leave via purchase + Free Gym
As an implementation consultant, your main role will be to provide hands-on end-to-end implementation across various projects, delivering a compelling customer experience by achieving consulting implementation excellence. You are also expected to support through the project lifecycle, including design verification, reconfiguration, testing, support through delivery and go-live. This is a great opportunity to provide technical, business, consulting, and product expertise to customers and advise on comprehensive solutions they can deliver to the market.
This is for someone who enjoys working in a dynamic environment where you are engaging multiple customers at a given time providing off-the-shelf solutions. Therefore there are lots of opportunities for you to progress or have exposure to other ERP systems in the long term. If you would be joining an organisation who allocates huge investment in your personal/professional development, do reach out.
Key Responsibilities
- Analyse customer requirements and manage customer expectations.
- Maintain up-to-date knowledge about current trends and new technologies, driving innovation and developing ideas for discussion and implementation.
- Establish and maintain senior-level engagement with key customer stakeholders to identify opportunities for additional consulting services with existing customers.
- Collaborate with the New Projects team to provide input into the configuration and management of product and solution implementations.
- Contribute to revenue generation through utilisation and identification of further product and service opportunities.
- Proactively communicate any issues that may/will impact delivery on customer expectations.
Desirable skills:
- A background in ERP systems, or other complex software products (e.g. SAP, Oracle, Infor, CIVICA or other)
Target start date - as soon as possible
The interviews will take place virtually on the W/C 7th of October over teams. Reach out to Yaf on 07802244258 or over an E-mail at y.okubet@gravitasgroup.com to discuss this further.